Customized orders are welcomed!

We are here to help with your ideas and choice. Please e-mail us or call to discuss details of the desired style, colour and box.

To make that experience even more outstanding, we offer additional gifts that will take your surprise to the highest level! Choose from Diamonds or Pearls in the roses centrepiece,to Champagne,Mini bauble bottle, Chocolate Box, Floral Mug,Hand Cream  or Soy Candle. With just few clicks and your Floria gift box will be on its way sharing the love!

Caring for your flower box

     *At Floria Everlasting Blooms we pride ourselves on quality of our products         and services.It is important to remember that our blooms are natural products that will react sun exposure or direct sunlight.

      *Care instructions is provided with every order and must be followed thoroughly to increase the life span and enjoyment of your flowers.

        *We know the roses are beautiful, but we recommend to PLEASE NOT TOUCH them at all! The preserved roses and flowers are sensitive to humid air and please don’t place them directly under the air conditioning! Those factors will impact the condition and beauty.

  • NO WATER NEEDED!
  • Occasionally use a duster to clean the flowers.
  • Please don’t spray them with anything, just enjoy looking at them.

Delivery Information

  • Orders should be placed at least 48 hours prior
  • Charges are different depending on distance and location.
  • Please leave us a MESSAGE with details of the address and where the gift box should be placed in case the place of the recipient is unattended.
  • Also your mobile details upon checkout would be appreciated in case there are unforeseen changes or issues.
  • After delivery, we don’t take any responsibility for any damage or if the flower box is stolen.
  • Weekend deliveries for Perth can be arranged with prior notice and extra fee will apply. Please contact us.

Delivery Estimates

  • 1 to 2 business days Perth
    • Free delivery to pin code 6065
    • $15 <15km of Perth CBD
    • $15 <15km of Joondalup
    • $25 <15-25km of Perth CBD
    • $35 <25-30km of CBD
  • Weekends delivery negotiable.

Can I pick up?

If you have chosen this option we will contact you to arrange a time. 

 

 CANCELLATION POLICY

*Should you need to cancel your order, money will be refunded after 2 business days less $50 administrative fee, only if notice is received by Floria Everlasting Blooms at minimum 24hrs prior to the scheduled delivery date.

*We are unable to cancel orders that are already prepared or already with our courier for delivery. 

*You may opt for the full refund value to be issued in a form of Gift Voucher to avoid Administrative Fee.Call us on 0425426936 to discuss your options.

 

RETURN and REFUND

*If you are not entirely satisfied with your flower arrangement please contact us within 3 days of delivery.

*If you have picked the wrong colour, please get in touch with us as soon as possible via text message on 0425426936 or e-mail.

*As each flower is unique, so too, are your special requirements and concerns surrounding your order.For that reason,we ask that you please call us on 0425426936 to discuss any queries or concerns you may have in relation to your flowers sent or received. A number of resolutions may be available to you and are subject to your particular situation.

NOTE;

*All refunds for orders placed online are credited back to the original credit card was purchased with. 

 

 

 

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